Put the power of desk phones in the hands of your mobile workforce. Nokia Intellisync Call Connect for Alcatel-Lucent integrates Nokia Eseries devices with the Alcatel OmniPCX infrastructure, resulting in an unprecedented adoption of mobile devices into business operations. Now, employees only need to manage one business phone number and one business voice mailbox for one or multiple devices. Nokia Intellisync Call Connect for Alcatel-Lucent makes your employees more accessible and provides the communication tools they need to quickly resolve customer issues.

Key features

• Dual mode usage (Cellular and VoIP calls)
• Automatic registration to WLAN
• Smooth integration with Nokia Eseries device features
• One business number and one business voice mailbox for both mobile and desk phones
• Mobile-to-desk phone roaming with easy call transfer between the two
• Mobile access to desk phone calling features
• Single device access to business voice, email, Internet/intranet, IM, etc.
• Over the Air installation and configuration with Nokia Intellisync Device Management

Key benefits

• Track and manage your voice communication costs
• Leverage investment in existing Alcatel OmniPCX infrastructure
• Increase customer satisfaction by making employees easier to reach

Solution requirements for Cellular Mode

• Nokia Intellisync Call Connect 2.0 for Alcatel-Lucent (cellular mode)
• Alcatel-Lucent Cellular Extension (ACE)
• Alcatel-Lucent OmniPCX 6.1 or newer

• Nokia Intellisync Call Connect 2.0 for Alcatel-Lucent (dual mode)
• Alcatel-Lucent Cellular Extension (ACE)
• OXE SIP license
• Alcatel-Lucent OmniPCX 8.0

• Cellular Mode Nokia E50, Nokia E60, Nokia E61, Nokia E61i, Nokia E65 and Nokia E70
• Dual Mode Nokia E61i and Nokia E65

• Nokia Intellisync Call Connect 1.1 for Alcatel provides the client side application and Alcatel provides the communication servers.

Nokia Global Support and Services offers award-winning backline technical support, online software updates, online case management, and knowledgebase access to customers’ IT departments and accredited channel partners. Customers and channel partners can easily leverage Nokia’s backline support and infrastructure access.

Nokia's offerings support key mobility applications, which include IP (VoIP) device clients for Cellular environments. Nokia ensures resolution from the source through a technical support collaboration model with key PBX vendors.

Nokia's offers include:

• Nokia Essential support for cellular and VoIP device clients

Support is comprised of:

• Technical support from solution experts
• Product level support having teams co-located with R&D
• Online software updates
• Ask Nokia Knowledgebase access
• Online case management

For training and certification, Nokia offers a global network of Nokia Authorized Training Providers (ATPs). Nokia ATP's deliver hands-on training from Nokia-certified instructors. The certification benefits include fast track access to technical support, pre-sales support and online Ask Nokia Knowledgebase access.

When you choose services from Nokia, our team becomes your team!

Datasheets

• Nokia Intellisync Call Connect 1.1 for Alcatel Datasheet
  (PDF file, 1.85 MB)
• Nokia Intellisync Call Connect 1.1 for Alcatel Technical Datasheet
  (PDF file, 320 KB)

• Nokia Intellisync Call Connect 2.0 for Alcatel Datasheet
  (PDF file, 860 KB)
• Nokia Intellisync Call Connect 2.0 for Alcatel Technical Datasheet
  (PDF file, 140 KB)

Case studies

• HSB Stockholm Becomes Truly Mobile With Flexible Telephony System From Nokia
  (PDF file, 126 KB)